Payment Policy

This Payment Policy explains the accepted payment methods and related billing information for orders placed at Abezom.

Accepted Payment Methods

We accept the payment methods available at checkout.

Available payment options will be displayed during the checkout process before you complete your order.

Currency

All prices on our site are listed and charged in British pounds (GBP).

When You Are Charged

Your payment method is charged at the time your order is placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to:

  • Insufficient funds

  • Incorrect billing information

  • Bank security restrictions or fraud holds

  • A temporary issue with the payment provider

If your payment is declined, we recommend:

  1. Double-checking your billing details match your card/account exactly

  2. Contacting your bank or card issuer to confirm there's no hold or restriction

  3. Trying an alternative payment method available at checkout

Payment Security

All transactions are processed through secure, encrypted connections. We do not store your full payment card details on our own servers; payments are handled securely by our payment processors in accordance with applicable payment security standards.

Billing Issues

If you notice an unauthorized or incorrect charge, please contact us immediately at support@abezom.com or +44 7480274293 so we can investigate.

Fraud Prevention

For your protection, Abezom reserves the right to cancel or hold any order suspected of fraudulent activity. Additional verification may be requested before processing certain orders.

Contact Us

Business Address: 45 Russell Square, London WC1B 4JP, United Kingdom

Business Email: support@abezom.com

Business Phone: +44 7480274293

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (UK Time)

Customer inquiries are usually answered within 24 business hours.