Return & Refund Policy

Effective Date: July 6, 2026

At Abezom, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories, manuals, and original contents.

• Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Used products

• Items damaged due to misuse or improper handling

• Products without original packaging

• Clearance, final sale, or promotional items (unless required by law)

• Gift cards (if applicable)

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

We will review your request and arrange a replacement, refund, or other appropriate solution.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

If the return is due to:

• A damaged, defective, or incorrect item, Abezom will cover the return shipping cost.

• A change of mind or customer preference, the customer is responsible for the return shipping cost unless otherwise stated.

Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

Order Cancellation

Orders may be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled. However, you may request a return after receiving the order in accordance with this policy.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Abezom

Address:
662 Lexington Ave
New York, NY 10022
United States

Phone: +1 929 888 9343

Email: support@abezom.com